Costs
Costs of conveyancing vary wildly from firm to
firm. Be assured that you get what you pay for.
Ask questions about seniority of the people who
will be acting on your file and what searches will be done.
Ask whether you will get a copy of the searches and
an explanation of the search results.
Ask whether perusal of your mortgage documents from
your bank is included in the conveyancing price.
Ask whether unqualified staff or junior staff will
be acting on your conveyance.
Ask about the systems and procedures in place to
ensure that nothing is missed on your file.
At Bennett Carroll Solicitors, you get more than
you pay for. Senior people, search results explained in an all inclusive
price. No junior staff, no unqualified staff, and a complete management
system to ensure nothing is missed on your file.
Accessibility
Over 70% of complaints to the professional body
governing Lawyers relate to inability to get a Lawyer on the phone or to get
that Lawyer to return telephone calls.
Ask whether the firm has a policy on accessibility
and returning telephone calls when you have a question you want answered
quickly.
At Bennett Carroll, we answer your questions and
your calls.
Provision of information
Ensure that you are happy that you are going to
receive up to date information as your matter progresses.
Ask if there is a policy regarding copies of
correspondence in and out being sent to you.
At Bennett Carroll Solicitors, providing you with
information and copies of correspondence is automatic. You do not have to
chase us for information.
The comfort factor
Make an assessment when speaking to each law firm
of whether they have an approach which makes you comfortable. Are you
going to be able to work with these people?
At Bennett Carroll Solicitors, we are intent on
taking away the stress and working closely with you to ensure complete
satisfaction.
A language you can understand
Look at the style of communication used in these
initial telephone calls. Do they respond to your questions using your
kind of language or is it “Legal Ease”?
At Bennett Carroll Solicitors, we talk commonsense
no frills English that you can understand.
BELLIGERENCE VERSUS CO-OPERATION
Ask about their approach to resolving disputes over
your matter. Some firms will automatically take a belligerent, aggressive
and obstructive attitude. Others, whilst protecting your rights, will
work in a co-operative manner to try and ensure that your Contract
settles.
At Bennett Carroll Solicitors, we protect your
rights and work in a co-operative manner to ensure settlement at all times.
Bennett Carroll Solicitors have offices located in Brisbane and the
Sunshine Coast
Freecall: 1300 334 566
Fax: (07) 3343 8664
Fax: (07) 3343 8664
